Refund & Return Policy

We want you to be satisfied with your purchase. If you are not completely happy with your order, please read our Refund and Return Policy.

  1. Refunds
    Refunds may be requested for the following reasons:
    The wrong item was delivered.
    The food item was damaged or spoiled.
    The order was canceled before shipment.
    Refund requests must be made within [3] hours of delivery by contacting our customer support.
  2. Returns
    Due to the nature of food items, we do not accept returns once the order has been delivered.
    In case of a problem with your order, please contact us within [5] hours for a resolution.
  3. Refund Process
    Once a refund request is approved, the refund will be processed and credited to the original payment method within [2] business days.
    Aayuz Cafe reserves the right to reject refund requests if they do not meet the above criteria.
  4. Non-Refundable Items
    Items that are non-refundable include:
    Orders that are completed and delivered.
    Orders for customized or special items.
  5. Customer Support
    For refund and return requests, please contact us at tawheedwani88@gmail.com
    MANAGED BY – AAYUZ FAST FOOD HUB